Atlas Sentinel graphic

Atlas Sentinel

sen·ti·nel (sent´ (ə) nəl)noun 1. a soldier or guard whose job is to stand and keep watch. 2. a thing that acts as an indicator of the presence of disease.

Computers make life so much easier, but what does it cost your business if yours fail? We get it; you’re busy. Maybe you don’t have the time, knowledge or attention to keep your computers maintained. Keeping your eye on your own business and customers is a full-time job for anyone. Who has time to make sure their computer systems are patched, anti-virus is running, and your hard drive is optimized?

Computers often give off warning signs before they have problems. That’s where Atlas Solutions can help. We call our service “Sentinel” because it continually and regularly monitors and supports our customer’s PC and Mac devices. We check the health of your computer and we can fix problems quickly and easily—so you can focus on your business. We often do this remotely without ever having to book a visit or ask you to step away from your machine.

We do this by installing a small “agent software” package in each computer. This agent watches for unusual or suspicious activity on the computer that can indicate malware or an impending hardware or software failure. By listening for your computer to “tell us” of a small problem, we often prevent big problems from impacting your business.

As long as your computer is powered on and running, we can remotely access it to analyze or address any problems. Our package levels allow you to balance your risk tolerance with your budget. This allows you to rest easier knowing that one more part of your business is being professionally managed.

Atlas Sentinel Service Tiers

 

Get More Information...

We'd love to talk to you more about your needs and find a solution that gives you peace of mind....

    How many computers (Windows, Macintosh, or Linux) including desktops and servers do you need to manage (required):
    Just 12-56-1011-2021 or more

    Do you have Antivirus software installed on your machines?
    YesNo

    How often do you check that your operating systems are fully patched (and your machine restarted if required)?
    Patched! What's that?Maybe once a month (if I'm not too busy)At least once a weekPretty much daily

    Are there any of our business areas that you want to discuss with us?
    Workplace and Team ProductivityWiFi Networks and FirewallsBusiness Continuity SolutionsIT and Management Consulting

    About Security

    Atlas treats your data very seriously. We avoid accessing any personal or business data from your computers and never without your knowledge and consent. We protect the data we do access using “best of breed” encryption standards and “2 Factor Authentication” (2FA). 2FA means that our technicians need to authenticate themselves using two key pieces of information to our systems before they can access yours. Any data we have from your business is encrypted and password protected.

    End Notes

    [1] For software packages managed using Chocolatey.
    [2] For software packages managed using the MacOS App Store.
    [3] The cybersecurity bundle must be purchased for all computers and users in an entire work or office location.
    [4] Atlas has a minimum monthly invoice per customer account. Any subscriptions or services from Atlas count towards this minimum. In addition to our Sentinel Service, customers can also subscribe to our Digital Workspace Solutions, Networking Products, and VoIP Communications systems.
    [5] Reports will be sent to clients monthly.

    Recent Articles on this Topic

    The Future of Work

    With vaccination levels rising (at least across the wealthier nations of the world), life and work will return to normal. Or will it? 30% of American workers say that they'll quit their jobs if they're forced to go back to the office full-time. 71% of white collar...

    Do Our Patching Cycles Need to Change?

    Best practice has been to patch systems--both operating systems and applications--every 28-30 days (a month). Some don't even do it this often (as shown by the recent Microsoft Exchange hack). This cycle is based on the practice that Microsoft and other vendors...

    When the Gaming Gets Real

    Being a business services company, Atlas doesn't serve a lot of gamers. But sometimes a working parent wants to protect all the computers in their home, not just theirs. Sometimes those computers belong to gamers. And some gamers want to load software that gets around...