Last month, Lloyds of London announced that it would no longer honour cyber-insurance claims caused by "state based actors." This includes almost all ransomware attacks that have made the news this past year. As a major insurer worldwide, this will likely have a...
A Tale of Two Messages I sent out two identical messages that arrived in the receiver's mailbox. The first (the one on the left) ended up in the recipient's Junk E-mail folder. When the recipient opened it using Gmail on an Android phone, they saw a very concerning...
Like many businesses, maybe yours is moving to a permanent Hybrid work environment--one where some people work from home, some out of the office, and possible some work both places or from their neighbourhood Starbucks. Your documents are on everyone's computers,...
Google Voice is Now Available in Canada! Google Voice is a low-cost, simple to use, business phone service. Instead of using your personal phone number for business calls, Google Voice gives you a dedicated business number as an app on your smart phone. That way you...
When Windows 10 was released in 2015, Microsoft proudly stated that it would be the last version of Windows ever. Future upgrades, fixes and enhancements would be bolted on with patch releases. These would be incremental so there would no longer be the huge changeover...
SE Labs is a UK Based independent testing company. Its mission is to help "advance the effectiveness of computer security through innovative, detailed and intelligence-led testing, run with integrity." In early 2021, SE Labs tested 9 "Small Business Endpoint...
You can call anyone you want on your telephone or mobile, even if they are another telephone company. You can mail a letter or a package to anyone you want--even a criminal. The telephone company must connect you; and the post office must deliver your letter. It has...
Google Meet has a very different philosophy from the Zoom platform. Google values "Collaboration Equity." Google defines this as, "the ability for everyone to contribute regardless of location, role, experience level, language, and device preference." What does this...
There is an Indian proverb: "Trust grows at the rate of the coconut tree and falls with the speed of the coconut." When meeting for the first time with prospective customers, I always start out by asking them about their business. What's the key things that help them...
Google is making massive changes to Workspace over the coming months. Google is a phenomenally innovative company when it comes to technology but seems to struggle when it comes to marketing slogans. This might explain which it chose to call this initiative "smart...
As a pretty security savvy IT person, "Yours Truly" was almost stung this morning. I answered an incoming cell call from an Ontario phone number. Very quickly, a recorded message began with a North American digitized voice in perfect English telling me that I had 2...
Yesterday, May 13, 2021, the Washington DC's Metropolitan Police Department (MPD) reported a massive internal data breach. It was the worst ever ransomware attack on a US police department. Thousands of documents were posted to the dark web on Thursday. Included in...