Done right is done once but half-done lasts forever. I coined this phrase a couple of years ago to capture how so often we solve immediate problems in half-measures and then move on to other things. The result is that we end up tripping over a less than adequate...
Planning & Strategy
Building Trust
There is an Indian proverb: "Trust grows at the rate of the coconut tree and falls with the speed of the coconut." When meeting for the first time with prospective customers, I always start out by asking them about their business. What's the key things that help them...
Using a Tabletop Exercise to Plan in These Uncertain Times
With Canada solidly in a "second wave" situation and Alberta's infection rates soaring, businesses have good reason to be concerned. Do you know how your business will survive if a key person on your team needs to quarantine for 2 weeks or worse? Does your business...
Estimating Projects using PERT and Fermi Tests
I once inherited a project that was 2 years late. The project had languished for so long that it was a pure challenge just to breathe new life into it. Everyone has given up on it and tossed into the corner of their "other duties as assigned" pile. It quickly became...