There is an Indian proverb: "Trust grows at the rate of the coconut tree and falls with the speed of the coconut." When meeting for the first time with prospective customers, I always start out by asking them about their business. What's the key things that help them...
There is a widespread misconception that data created and stored in Google Workspace does not need to be backed up. While Google certainly has you covered when it comes to any outages on their part, recovering data due to accidental or malicious deletion is your...
With Canada solidly in a "second wave" situation and Alberta's infection rates soaring, businesses have good reason to be concerned. Do you know how your business will survive if a key person on your team needs to quarantine for 2 weeks or worse? Does your business...
So you're spending your time between home and office these days (or if you're lucky the lake and the office). How do you get any work done when all your files are on the office server? In an ideal world, your business would support you by: Using a distributed...
For those people who use the free version of Google (@gmail.com), it's understandable that you may not like Google Drive: if you don't want to use Google's own apps like Docs, Sheets or Slides, you are left with manually uploading and downloading documents to and from...
Many businesses are skeptical of cloud based solutions. They hear stories of large cloud based hacks and conclude that keeping their data on-premise is better. It's true that there have been major news stories of some very large cloud hacks involving Microsoft (2010),...
Nobody likes to think about disasters, but they do happen--and usually at the most inconvenient times. Disasters come in all types and sizes: a fire in a neighbouring suite that spreads to your office; a police action that prevents your staff from coming to work one...
Christmas has become a time for personal IT trials. Just before a Christmas flight in 2017, my laptop's motherboard failed. Granted, it was a 5 year old machine and had given me a good life; but it was still frustrating. The bright spot was that I had "eaten my own...