Ever tried repeated searches for a specific email or file in Gmail or Drive? The results that Google returns aren’t always helpful. Wouldn’t it be nice if Google could learn from your past searches and better predict what you might want to find this time? Google...
Products and Services
What is Pen Testing? Is it Worth It?
Your corporate insurance broker might have recommended penetration testing, or "Pen Testing", as a cybersecurity strategy for your business. What is "Pen Testing"? To answer that question, think of your computer systems as a large building. Buildings have doorways....
Will Your Cyber Insurance Give You The Coverage You Need?
Last month, Lloyds of London announced that it would no longer honour cyber-insurance claims caused by "state based actors." This includes almost all ransomware attacks that have made the news this past year. As a major insurer worldwide, this will likely have a...
Why it’s Important to Sign your Emails
A Tale of Two Messages I sent out two identical messages that arrived in the receiver's mailbox. The first (the one on the left) ended up in the recipient's Junk E-mail folder. When the recipient opened it using Gmail on an Android phone, they saw a very concerning...
Looking to Protect Your Data without Upsetting the Apple Cart?
Like many businesses, maybe yours is moving to a permanent Hybrid work environment--one where some people work from home, some out of the office, and possible some work both places or from their neighbourhood Starbucks. Your documents are on everyone's computers,...
Google Voice is Now Available in Canada
Google Voice is Now Available in Canada! Google Voice is a low-cost, simple to use, business phone service. Instead of using your personal phone number for business calls, Google Voice gives you a dedicated business number as an app on your smart phone. That way you...
Spoiler: Windows 10 isn’t going to be the last Windows you’ll ever need
When Windows 10 was released in 2015, Microsoft proudly stated that it would be the last version of Windows ever. Future upgrades, fixes and enhancements would be bolted on with patch releases. These would be incremental so there would no longer be the huge changeover...
Webroot Earns AAA Rating from SE Labs
SE Labs is a UK Based independent testing company. Its mission is to help "advance the effectiveness of computer security through innovative, detailed and intelligence-led testing, run with integrity." In early 2021, SE Labs tested 9 "Small Business Endpoint...
Net Neutrality at Risk in Canada
You can call anyone you want on your telephone or mobile, even if they are another telephone company. You can mail a letter or a package to anyone you want--even a criminal. The telephone company must connect you; and the post office must deliver your letter. It has...
New Features in Google Meet
Google Meet has a very different philosophy from the Zoom platform. Google values "Collaboration Equity." Google defines this as, "the ability for everyone to contribute regardless of location, role, experience level, language, and device preference." What does this...
Building Trust
There is an Indian proverb: "Trust grows at the rate of the coconut tree and falls with the speed of the coconut." When meeting for the first time with prospective customers, I always start out by asking them about their business. What's the key things that help them...
Smart Enhancements to Google Workspace are on the Way
Google is making massive changes to Workspace over the coming months. Google is a phenomenally innovative company when it comes to technology but seems to struggle when it comes to marketing slogans. This might explain which it chose to call this initiative "smart...