Maybe you've never heard of VoIP or if you have, your eyes glossed over and you turned your head the other way. Simply put VoIP is a telephone service. It rings phones and connects people. But unlike the phone service offered by your public telephone company: the...
Products and Services
Baking Security into Software
Today, in the best case, most software implements security and privacy as just one of many competing requirements along with functionality and usability. In the worst case, security and privacy are an after-thought—designed and installed to satisfy minimal regulatory requirements, user expectations, or avoid negative software reviews. That will all change—at least for software used within the European Union or for software or systems which stores the data of EU companies and citizens—by May 2018.
Decision Making
I once finished a engagement with a company that had a difficult time with decision-making. When employees would ask how a mandated change should be implemented, the manager might respond with, "I'm not a technical guy; be creative," and then walk away. I remember...
Demographics vs. Shared Values
I've lost count of the number of articles that have come across my feed with titles like, "Reaching out to Millennials", "Understanding your target market", or "What Boomers need." Traditional marketing models are based on carving up the universe of all potential...