This includes any security patches and updates, system patches, and technical support. If you or someone you know is still running Windows 7 (or heaven forbid, Windows XP) workstations in their office, They are at a huge risk of malware or a ransomware attack. Atlas...
Christmas has become a time for personal IT trials. Just before a Christmas flight in 2017, my laptop's motherboard failed. Granted, it was a 5 year old machine and had given me a good life; but it was still frustrating. The bright spot was that I had "eaten my own...
I acquired a new client yesterday. He owns a small business owner and is a frequent road warrior as he meets with customers. His list of frustrations from his last service provider was a long one: When he was away from Wifi, he needed to use his cell phone as a hot...
Today, in the best case, most software implements security and privacy as just one of many competing requirements along with functionality and usability. In the worst case, security and privacy are an after-thought—designed and installed to satisfy minimal regulatory requirements, user expectations, or avoid negative software reviews. That will all change—at least for software used within the European Union or for software or systems which stores the data of EU companies and citizens—by May 2018.
I once finished a engagement with a company that had a difficult time with decision-making. When employees would ask how a mandated change should be implemented, the manager might respond with, "I'm not a technical guy; be creative," and then walk away. I remember...
I've lost count of the number of articles that have come across my feed with titles like, "Reaching out to Millennials", "Understanding your target market", or "What Boomers need." Traditional marketing models are based on carving up the universe of all potential...